Shipping policy
Thank you for shopping with Beautico. Here's what you need to know about how we get your order to you.
Order processing
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking as soon as your order ships.
Shipping times & rates
- Standard shipping: 3-7 business days
- Express shipping: 1-3 business days
- Exact rates are calculated at checkout based on your location and order weight.
Free shipping
Enjoy free standard shipping on orders over the threshold shown at checkout.
International orders
We ship to select international destinations. Delivery times vary by country (typically 7-21 business days). Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
Tracking your order
Once your order ships, you'll receive a tracking link by email. If you haven't received tracking within 3 business days of ordering, email info@beautico.io.
Lost or delayed packages
If your package is marked delivered but you haven't received it, please check with neighbours and your local carrier first. If it's still missing after 48 hours, contact us and we'll open an investigation with the carrier.
Incorrect addresses
Please double-check your shipping address at checkout. We're not able to reroute packages once they've shipped. If the package is returned to us as undeliverable, we'll reach out to arrange reshipment (shipping fees may apply).
Questions?
Email info@beautico.io — we're happy to help.