FAQ

Orders are processed within 1-2 business days. Standard shipping is 3-7 business days; express is 1-3. You'll receive a tracking link as soon as your order ships.

Yes — we ship to select international destinations. Delivery times vary (typically 7-21 business days). Customers are responsible for any customs duties or import taxes.

We process orders quickly, so reach out within 1 hour of ordering at info@beautico.io and we'll do our best. Once an order has shipped, it can't be changed or cancelled.

You have 14 days from delivery to return unused, unopened items in their original packaging. See our Returns & Exchanges page for full details.

Email info@beautico.io within 48 hours of delivery with your order number and a photo. We'll send a replacement or full refund at no cost.

Once we receive and inspect your return, refunds are processed to your original payment method within 5-10 business days.

Yes — every product we carry is cruelty-free. We only partner with brands that share our values.

Each product page includes detailed descriptions, ingredients, and usage tips. Still not sure? Email us and we'll help you find the right match.

Many of our products are formulated for sensitive skin — check the product page for specifics. We always recommend a patch test before first use.

Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal.

Yes. All transactions are processed through Shopify's PCI-compliant, encrypted checkout. We never store your card details.